Front Desk Receptionist - Automotive Service Center

Join our dynamic automotive service team in the heart of Canggu, Bali as a Front Desk Receptionist! We're seeking a warm, professional, and organized individual to be the welcoming face of our premium service center. In this role, you'll play a crucial part in creating a seamless customer experience from the moment they walk through our doors. Our service center is more than just a place to fix cars; it's a hub of automotive excellence where every customer is treated with the highest level of care and attention.

As a Front Desk Receptionist, you'll be the first point of contact for our customers, handling inquiries, scheduling appointments, and managing customer data using our in-house system. You'll also assist with administrative tasks, ensuring our operations run smoothly and efficiently. Our team is passionate about what we do, and we're looking for someone who shares that enthusiasm and commitment to excellence.

This is an exciting opportunity to be part of a growing automotive service center in Bali. We offer a competitive salary, a collaborative work environment, and the chance to grow your career in the thriving automotive industry.

📋 Tanggung Jawab Pekerjaan

• Greet and assist customers at the front desk, providing a warm and professional welcome.
• Handle customer inquiries, schedule appointments, and manage customer data using our in-house system.
• Process payments and maintain accurate financial records.
• Assist with administrative tasks, such as data entry, filing, and record-keeping.
• Coordinate with the service team to ensure smooth operations and timely service delivery.
• Maintain a clean and organized front desk area, ensuring a pleasant and professional environment.
• Provide excellent customer service, addressing any concerns or issues promptly and professionally.
• Assist with inventory management and ordering of supplies as needed.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or receptionist role, preferably in an automotive or service industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
• Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Familiarity with customer relationship management (CRM) software, such as Salesforce or HubSpot, is a plus.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.
• High school diploma or equivalent. A bachelor's degree in business, hospitality, or a related field is a plus.
• Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

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