Cargo Sales & Operational Support Specialist - Surabaya Airport

Join a dynamic team at Surabaya Airport as a Cargo Sales & Operational Support Specialist, where you will play a pivotal role in ensuring seamless export cargo operations. This position offers a unique opportunity to contribute to the efficiency and growth of air cargo at one of Indonesia's busiest airports. In this role, you will work closely with our cargo handlers, shippers, and airline partners to manage and optimize cargo operations, ensuring timely and cost-effective transportation of goods.

As a Cargo Sales & Operational Support Specialist at Surabaya Airport, you will be responsible for developing and maintaining strong relationships with clients, understanding their cargo requirements, and providing tailored solutions. You will also play a key role in optimizing cargo flows, coordinating with various stakeholders, and ensuring compliance with industry regulations. This is a great opportunity to leverage your expertise in cargo sales and operations to drive the success of Surabaya Airport.

📋 Tanggung Jawab Pekerjaan

• Develop and maintain strong relationships with clients to understand their cargo requirements and provide tailored solutions.
• Coordinate with cargo handlers, shippers, and airline partners to manage and optimize cargo operations.
• Ensure timely and cost-effective transportation of goods by optimizing cargo flows.
• Monitor and report on cargo performance metrics to identify areas for improvement.
• Stay updated with industry regulations and best practices to ensure compliance.
• Provide operational support to the cargo team, including scheduling, tracking, and resolving issues.
• Assist in the development and implementation of cargo sales strategies to drive business growth.
• Participate in team meetings and contribute to the development of operational policies and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, or a related field.
• Minimum of 3 years of experience in cargo sales and operations, preferably in the aviation industry.
• Strong knowledge of cargo operations, including air freight, ground handling, and warehouse management.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Proficient in using cargo management software such as SAP, Oracle, or similar systems.
• Familiarity with industry regulations and standards, including IATA and ICAO.
• Ability to work in a fast-paced, dynamic environment with a focus on efficiency and customer satisfaction.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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