Field Investigator Officer - Balikpapan & Samarinda

Join Indodana as a Field Investigator Officer in Balikpapan & Samarinda and play a crucial role in ensuring the integrity and accuracy of our financial services. This position offers a unique opportunity to work in a dynamic environment, conducting thorough investigations and ensuring compliance with our strict standards. As a Field Investigator Officer, you will be at the forefront of our efforts to maintain trust and transparency in the financial services we provide.

Indodana is a leading fintech company in Indonesia, committed to providing innovative and reliable financial solutions. With a strong presence in the market, we are dedicated to upholding the highest standards of integrity and accuracy. In this role, you will have the chance to contribute to our mission of building a trusted financial ecosystem.

Every day, you will be responsible for conducting field investigations, verifying customer information, and ensuring that all our processes adhere to regulatory requirements. You will work closely with our team to resolve any discrepancies and maintain the highest level of service to our customers.

📋 Tanggung Jawab Pekerjaan

• Conduct thorough field investigations to verify customer information and ensure the accuracy of financial transactions.
• Collaborate with internal teams to resolve discrepancies and maintain compliance with regulatory requirements.
• Use GPS and mapping tools to document and track investigation sites.
• Prepare detailed reports on investigation findings and recommendations.
• Ensure all investigations are conducted in accordance with company policies and legal standards.
• Provide support to the team in maintaining the integrity of our financial services.
• Stay updated with the latest developments in financial regulations and industry standards.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 3 years of experience in a similar role, preferably in the financial services industry.
• Strong knowledge of financial regulations and compliance standards.
• Excellent communication and interpersonal skills.
• Proficiency in using GPS and mapping tools such as Google Maps or similar applications.
• Ability to work independently and as part of a team.
• Familiarity with Microsoft Office Suite, particularly Excel and Word.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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